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Fulfilling Homeowners Dreams Every Day!

Custom Floors is reminded daily that we have and will continue to make thousands of homeowners happy every year.  We recognize that having a beautiful, customized home is truly an American Dream, and we are PROUD to be a part of so many people realizing their dreams.  Not only do we work with homeowners, but we also work with many top industry professionals as an extension of their business.  They put their faith and trust in the level of service and workmanship that we provide to them every day.


Please read about the many customers who have contacted us with praise, constructive criticism, and thankfulness.

"Excellent Customer Service!"

Kristen Baker - December 2021
Five Star icon | Custom Floors

Hi Jeff
I wanted to send you a quick email about the experience I had with Custom Floors. I recently purchased quartz counter tops and a tile back splash from your store. I worked with Janice. She was incredibly knowledgeable and patient with my indecisiveness. Once I made my selections, your back end staff delivered the best customer service I have ever received. Callie was incredible with scheduling and getting the install organized. I had one small issue and Callie had Jose out to fix the issue next day. The plumbers were quick and excellent. Donna was excellent in her communication about my back splash installation. You all should be incredibly proud of the service you give your customers.

Thank you.

"Great Overall Experience!"

Tom Daniel - July 2021
Five Star icon | Custom Floors

Great selection and we were treated very well by everyone we met there.

"Quality Products!"

Mary Hull - April 2021
Five Star icon | Custom Floors
Custom Floors is Top Rated! Quality products.

"Great Selection!"

Kristen Yazel  - April 2021
Five Star icon | Custom Floors
Great selection! I went for countertops and when most of the stone places had very limited availability of the things I liked, this place had a great selection!

"Knowledgeable and Helpful!"

Mark Miller - January 2021
Five Star icon | Custom Floors
Lot of options for everything from flooring to countertops. Very knowledgeable and helpful staff

"Sincere Thank You"

Robert & Dawn P.


I just wanted to send a sincere thank you to you and your team. Job Well Done!

(This review was accompanied by Roses)
How would you rate your experience with Custom Floors / Custom Stone? 5/5
Would I recommend Custom Floors/Custom Stone to my friends and family?  Yes

Thank you,

Robert & Dawn P.

Read Some Additional Reviews​

"Jen, we love our floors! Thanks so much for everything! It really completes the house and your crew did such a great job!"

-Susie Herrmann of Indianapolis, IN repeat customer in 5/2017
-We installed Aged Harmony wood flooring in color whiskey

“Jen, thank you for all your help designing our new bath room. As each new piece gets put into place we think: Yes- this just gets more and more perfect!  P.S. Todd’s tile work is top notch.”

-Susan and Scott Post of Noblesville, IN 4/2017
-We installed Lint Tile’s Safari in Gris

“Our install went really well, our installer was great! I would highly recommend your services. We are very pleased.”

- Dottie Baines of Carmel, IN 3/9/17
- We installed Chicago subway tile in the color Wrigley

"The installation team was prompt, clean and very courteous! I love the end result!"

- Marvin Seger of Carmel, IN 9/10/15
- We installed Bella Cera Coliseum Hardwood in the color Hickory Aztec

"I want you to know what a superb job the crew did on the Sam Orr project!!!  It is probably the most professional, efficient and timely install that I have been involved in.  Their detail to the actual installation of the wood and cleanliness of the job site are an A+!!!  Sam Orr [the home owner] was extremely impressed and completely satisfied. This kind of workmanship makes my job so much easier.  Also I appreciate the communication and organization you both provided on the project!!"

- Julie Oliver (Designer) for Sam Orr of Fishers, IN  8/25/15
- We installed Viking Hearth Hardwood in the color Sable

"Please tell the two guys [Jose and Carlos] who came out and did this basement fireplace and finished cutting the sinks in the granite what a great job they did! This looks great! Please forward this email to the owner of the company [Jerry] as well. These guys need to be recognized and appreciated for the quality of work they did. I only hope I see them again so I can tell them personally. "

- Alan LaFleur  8/14/2015

"You blow me away!  You are awesome!  Exceptional service is almost unheard of these days.  I wanted to thank you and the team for your service.  And please extend to Selma and her team a special thank you for a job well done!!"

- Nancy Lukasik and Linda Lukasik of Indianapolis, IN 8/11/2015
- We installed Shaw Floors Allegheny Hickory Laminate in the color Tellico

"The  process of getting our counters was by far the easiest and smoothest part of our remodel.  Thank you for being so good !!! "

- Stephanie Brunner of Carmel, IN 12/20/2014 
- Created countertops using Ceasarstone Quartz in the color Oyster-

“We hired Custom Floors back in October of 2010. They installed a granite countertop, replaced the ceramic surround on the two fireplaces, and refinished the flooring. The work went really well. We have looked at a number of places. The price was comparative. Some company we used for kitchen work recommended them. We just could not find quite the right color combination of marbles that we were looking for. We had our cabinet sample, painting, and our flooring, so we had everything with us. They had an artificial or natural white bulb and the white bar that they set up that can roll around; so we can see each one in the real light. They actually had a Brazilian marble that would end up being just perfect. We were looking at another one, but they kept thinking that they had a better combination for us. It was all in the same price range, and they did not try to up sell. They came out and did the template. They were very careful with that. They did a great installation. They paid a lot of attention to detailing work. Once they finished with the template, we met in the warehouse with the two slabs that we had selected. They we placed the template exactly on the slabs, and made it work out. We really had those hands on approach. We were happy.”

- Janet Brothers of Indianapolis, IN

“I cannot begin to express how happy I am with the new carpet! The lady I worked with, Nicole Coffey, was very patient, professional, nice and provided honest answers and opinions. There are many places where you can purchase carpet, but Nicole sold me on Custom Floors and I will never go anywhere else! We are also planning to replace our countertops in the future and will definitely be calling Nicole for that job as well. I am extremely picky and the job was done to perfection. She also did a follow up call a couple of days later to ensure my carpet was perfect. Thanks Nicole and Custom Floors!”

- Lesa Williamson of Noblesville, IN

"I went with Custom Floors to replace my Kitchen countertops and tile floor in my Kitchen, entry, laundry, and half bath while preparing to put my house on the market. Took out Laminte countertops and tile and replaced them with granite countertops and tile. I worked with Rodney for Granite Countertops and Tim for Flooring. Rodney was very helpful and knowledge-able about the granite. Rodney's estimate for granite came in for less than $800 more than laminte from Lowe's. He and his crew was very professional and a real pleasure to work with. Tim worked with me on the floors. We had to remove and replace the tile in our entry, kitchen, laundry, and half bath. Tim was great! As this was a remodel to sell our home, price was a major concern. Tim showed me tile that looked amazing. Tim came out the same day I inquired at Custom Floors to measure my home. His estimate came in must lower than all other estimates. The tile was stored locally so they were able to install it in less than a week after I placed the order. A removal crew came out on Friday and removed all of my appliances, tore out the old tile and laid new concrete board in all areas. The crew was very professional and very clean with their work. They were unable to get it completed the first day, so they came out on a Saturday for 3 hours to finish up. Tuesday, the install crew arrived and started laying the tile. Dan & Sam were amazing! Took 2 days to get it all done and ended up having them install additional tile in the master bathroom. They were very clean and professional.  The removal crew came back to reinstall my appliances and all the quarter-round. Overall, it was a pleasure working with both Rodney and Tim.  I would definately use Custom Floors again.  The granite and tile floors look amazing!!!!  Our home sold in only 4 days and all 7 showings raved about the granite and tile in the kitchen."

- Mary Arnold of Fishers, IN

"We had over 700 sq feet of hardwoods installed and four areas of ceramic tile installed. It was tricky work in that there were numerous curved edges. Custom Floors was the best! They were responsive and diligent."

- Steven Foshee of Indianapolis, IN

Want to learn more about our services?
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